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STEP ONE: Terms and Conditions

Online Registration - Step One: Terms and Conditions

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Workshop Registration Terms and Conditions


Our liability is limited to refunds for workshop fees only. Jack Hirose & Associates Inc. reserves the right to cancel a scheduled workshop, intensive or conference; please make hotel & travel arrangements with this in mind. In the unlikely event of a workshop cancellation, we will issue a full refund for workshop fees only. For conferences, Jack Hirose & Associates Inc. reserves the right to change the speaker lineup due to last minute cancellations on the part of our presenters. Changes in our speaker lineup will not be grounds for cancellation; please see our cancellation policy below.

Jack Hirose & Associates is not responsible for any statements, acts, materials, or omissions by our presenters or participants. The use of audio and video taping devices, beepers, and cell phones by workshop participants is not permitted at any workshop. Children and unregistered guests are not permitted in the meeting rooms. Seats cannot be shared between individuals.


Workshop Fees

To receive the early bird rate, all workshop fees must be paid in full prior to the specified cutoff date. Registration forms submitted without payment will not be processed, and will not guarantee the early bird rate. To receive the regular rate, all workshop fees must be paid in full prior to the event date. Participants with a balance owing must pay at the door in order to attend.


Registration Cancellation Policy

All cancellations must be submitted by email. Non-attendance at a workshop, intensive or conference will not be grounds for any or partial refund/credit under any circumstances.

Refunds will be available minus a $40 administration fee for cancellations made 14 days or more prior to the event. For cancellations less than 14 days prior to the event, credit minus a $40 administration fee will be available. No refund or credit under any circumstances will be available for cancellations less than one full business day prior to the event. Exceptions to this will not be granted.

If you are unable to attend, you are invited to send an alternate in your place at no extra cost. Please contact our office 14 days prior to the event, so we can provide the participant with an accurate name badge, certificate and to minimize confusion at check in. Please notify us of the alternate's full name and contact information, including their email address. Please double check your spelling.


Cancellation Policy for Intensives

Intensive workshops have their own cancellation policy, as this is our only event with limited enrollment. A full refund, minus the $100 non-refundable deposit, is available up to 14 days prior to the workshop. After 14 days no refund or credit will be granted; however, you are invited to send a replacement at no extra cost.

Non-refundable deposit for Intensives
The non-refundable deposit is NOT refundable.


Workshop Aides Program

By working as an assistant to the workshop coordinator, workshop aides will receive a discount for the workshop of their choice. Workshop aides must arrive by 7:00am on all days of the event and be willing to assist at all breaks, throughout the lunch break, and stay 30 minutes after the end of the workshop. Please keep in mind that we can accommodate a maximum of 3 workshop aides per workshop.

Discount Rates: Save $115 on a one-day workshop, $190 on a two-day workshop, $290 on a three-day workshop, and $400 on a four-day workshop or conference. To apply for the workshop aides program, please contact us.


Continuing Education Credits

We are accredited by: Canadian Psychological Association (recognized by the Alberta College of Social Workers), Canadian Counselling and Psychotherapy Association, Canadian Addiction Counsellors Certification Federation, Vocational Rehabilitation Association, Canadian Professional Counselling Association, Employee Assistance Certification Commission (EAPA). Please note: The number of course credits will vary for each event. Please see the event listing for specific workshop accreditation.



Certificates will be provided on the last day of the workshop for pre-registered attendees only. Certificates are intended for continuing education credit purposes. Your name will appear exactly as provided during registration. Please double check your spelling and include your professional name. Additional certificates or receipts can be downloaded from our website, free of charge, at certificates.jackhirose.com. A $25 administration fee will apply for reprinted or posted certificates.



Receipts are automatically sent by email when participants register and pay online. Please be aware spam filters can block email receipts. Additional copies can downloaded from certificates.jackhirose.com.


Privacy Policy

What information is collected and how it is used

Personal data collected through this site consists of information submitted voluntarily during the registration process. Access to data is limited to those authorized with special access rights to our systems, and are required to keep this information confidential. We will not intentionally sell, share, or distribute your personal information to third parties, except as required by law.


Online conference registration and credit card processing

All payment information is communicated using industry-standard SSL 128-bit encryption (Secure Sockets Layer); the highest level of protection possible whenever you use credit cards or make other financial or confidential transactions over the Internet. Look for the lock icon on your browser window to confirm this. Credit card information is NOT stored; transaction and authorization codes are not.


Filming and Photography

Jack Hirose and Associates Inc. reserve the right to film video content and take photography at our events. This content is used for educational and promotional materials. We respect your privacy; if you do not want to be featured in our videos please notify our office prior to the event. We will request your written consent before publishing any audio content including role-play or testimonials.


Mailing List

The contact information provided during registration will be added to our mailing list. We will not sell our mailing list or grant access to third parties; you can unsubscribe at any time. To unsubscribe from our e-mail list, please click here. To unsubscribe from our postal mail or to change your address, please contact our office.

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